Introduction
CORIO Hygiene Innovation is a product and supply chain engineering firm headquartered in Asia-Pacific. This Privacy Policy explains how we collect, use, and protect personal information when you visit coriohygiene.com, submit a contact inquiry, or schedule a discovery call through our website.
We serve clients primarily in North America. This policy applies to all visitors and prospective clients who interact with our website.
Information We Collect
Information you provide directly
We collect information you voluntarily submit through our contact form. This includes:
- Identity information — your name and job title
- Contact details — business email address and phone number (if provided)
- Company information — company name and industry
- Project context — your description of the engineering challenge or inquiry
When you schedule a discovery call using the Calendly tool on our contact page, Calendly collects your name, email address, and selected meeting time directly. Calendly is an independent service and handles this information under its own privacy policy, available at calendly.com/legal/privacy-notice.
Information collected automatically
Our website uses Wordfence, a security plugin, to protect against unauthorized access and malicious activity. As part of its normal operation, Wordfence processes visitor IP addresses and request data for security purposes. This information is used solely for website security — not for marketing, analytics, or behavioral profiling.
Standard web server logs also record IP addresses and basic request data (page accessed, timestamp, browser type). These logs are maintained for security and operational purposes only.
What we do not collect: We do not use analytics platforms, advertising pixels, or behavioral tracking tools. We do not build profiles of your browsing behavior, and we do not purchase data from third-party data brokers.
Cookies
Our website may set functional and security cookies necessary for the site to operate correctly. These include cookies set by WordPress for session management and cookies set by Wordfence for security purposes. We do not set advertising cookies or analytics cookies.
When you use the Calendly scheduling tool on our contact page, Calendly may set its own cookies in accordance with its privacy policy. You can manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.
How We Use Your Information
We use the information we collect for the following purposes only:
- Responding to inquiries — reviewing your project context and providing a relevant response to your engineering question or brief
- Scheduling — arranging your discovery call and sending calendar confirmations or rescheduling communications
- Engagement administration — if you proceed to a paid engagement, using your contact details to establish the project record and coordinate your dedicated team
- Website security — using IP and request data processed by Wordfence to protect the site against unauthorized access
- Legal compliance — meeting applicable legal or regulatory obligations
We do not use your information for unsolicited marketing, automated profiling, or any purpose not listed above.
How We Share Your Information
We do not sell, rent, or trade your personal information. Sharing occurs only in the following limited circumstances:
- Website infrastructure — our hosting provider processes data solely to deliver the website, under applicable data processing agreements
- Calendly — when you use our scheduling tool, your scheduling information is processed by Calendly, Inc. (United States), governed by their privacy policy
- Legal requirements — we may disclose information if required by applicable law, court order, or regulatory authority, and only to the extent strictly required. Where legally permitted, we will notify you of any such request
Contact form data is stored in our WordPress backend only. It is not transmitted to any CRM, marketing automation platform, or email marketing service.
Data Retention & Security
Retention
We retain contact inquiry data for as long as reasonably necessary to respond to your inquiry and evaluate a potential engagement. If no engagement is established, data is deleted upon your request or after a reasonable period of inactivity. Data associated with active or completed engagements is retained for the duration required by our contractual and legal obligations.
Security measures
- Encrypted transmission — all data submitted through our website is transmitted via TLS encryption
- Security monitoring — Wordfence provides firewall and intrusion detection to protect against unauthorized access
- Access controls — access to contact data is limited to team members who need it to respond to your inquiry
No security system is impenetrable. While we take reasonable measures to protect your information, we cannot guarantee absolute security in all situations.
Your Privacy Rights
Regardless of your location, you may contact us at any time to exercise the following rights:
- Access — request a copy of the personal information we hold about you
- Correct — request correction of inaccurate or outdated information
- Delete — request deletion of your personal information. We will complete deletion requests within the timeframe required by applicable law
- Withdraw consent — opt out of future communications at any time
California residents (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what categories of personal information we have collected, the right to opt out of the sale of your personal information (we do not sell personal information), and the right to non-discrimination for exercising your privacy rights. To exercise these rights, contact us using the details below.
International visitors
Our website is globally accessible. If you are located outside the United States, information you submit may be transferred to and processed in the United States or Asia-Pacific where our team operates. We apply the protections described in this policy regardless of where data is processed. If you have questions about how your information is handled under the laws of your jurisdiction, please contact us.
Contact & Policy Changes
To exercise your rights, ask questions about this policy, or submit a data request, contact us at:
CORIO Hygiene Innovation
This policy may be updated periodically to reflect changes in our practices or applicable law. The current version is always available at this URL. Material changes will be communicated to active clients directly.